Technology Help Desk Request

  • Who should I contact for support?

    1. If you are having a problem with MyLocker, internet connectivity, Aeries, or blackboard connect contact the AUSD Helpdesk by phone or email for support. 

    Phone: 925.779.7676

    2. If you are having a problem with echo (viewing a class, submitting an assignment, accessing a resource, accessing your parent account) fill out an echo help desk request and our echo technology administrator will get back to you. 

echo HelpDesk Request